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Featured styles

Crop Puffer Jacket With Fur Hood
Sale price$54.62 Regular price$70.00
Color
women's hooded puffer vest Moss
Sale price$59.99
Color
women's long puffer coat with hood​
Sale price$64.95 Regular price$80.00
Color
Womens Long Puffer Vest With Hood
Sale price$46.95 Regular price$59.00
Color

FAQ

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Frequently asked questions

Looking for a quick answer? Our FAQ are regularly updated for our most common customer queries. Contact us if you don't find what you are looking for.

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Orders

How long will it take to get my order?

Orders are usually processed within 3–4 business days. Delivery times depend on your location and the chosen shipping method. You’ll receive a tracking link as soon as your order ships.

Can I cancel my order?

Yes, you have 24 hours after placing your order to request a cancellation. Please contact us within this time frame to proceed.

Can I track my order?

Yes, once your order has shipped, you’ll receive a tracking link by email.
You can also track your order anytime directly here.

Shipping & Returns

Where do you ship?

We ship worldwide. Our main markets include the United States, Canada, Australia, Europe, as well as selected countries in Latin America, Asia, and the Middle East.

What is your return policy?

We accept returns within 14 days of delivery. Items must be unused, unworn, and in their original condition.

How will I be refunded?

Refunds are processed to the original payment method once we receive and inspect your return. Please allow 7–10 business days for the refund to appear in your account.

How can I return or exchange my product?

You can start your return or exchange request here.
We encourage exchanges whenever possible, especially if your product is faulty or damaged, rather than a full return.

Payments & Customs

What payment methods do you accept?

We accept major credit cards, PayPal, and other secure payment options available at checkout.

Are product prices inclusive of tax?

Yes, all our product prices are inclusive of VAT/sales tax where applicable.

Do I have to pay customs fees for my order?

Customs duties, taxes, or import fees may apply depending on your country’s regulations. These charges are not included in your order total and are the customer’s responsibility.